Shipping policy

Shipping Terms

Shipping is carried out within Germany, the EU, and worldwide. 

Within Germany and the EU, the shipping costs include the applicable statutory VAT. 



Shipping Costs

Deliveries within Germany:

The delivery of ordered goods is usually made via GLS parcel or merchandise post and is free of charge.

For express shipping, we charge the following shipping costs:
TNT Express 18.00 €
UPS Saver: 25.00 €

Deliveries abroad:

Standard shipping with GLS to countries within the European Union is free of charge for you.

For Switzerland, we charge a shipping contribution of EUR 10,- (Any customs duties and import VAT must be paid by the recipient).

Shipping costs as well as express shipping costs to the EU and third countries will be shown to you at checkout - before completing a purchase.

For shipments to countries outside the EU, any import fees, taxes, or customs duties are generally to be paid by the buyer.

Delivery Times

Unless a different period is specified in the respective offer, delivery of goods within the country (Germany) takes place within 1 - 3 business days, for international deliveries to EU countries within 5 - 7 business days after conclusion of the contract (in case of agreed prepayment, after the time of your payment instruction).
Depending on the destination, the transport service provider used, and possibly necessary customs procedures, longer delivery times may also occur:

  • Germany: 1 - 3 business days
  • Express Shipping - Germany: 1 - 2 business days
  • EU Countries: 3 - 12 business days
  • EU Countries Express Shipping: 1 - 4 business days
  • Non-EU Countries: 15-45 business days
  • Non-EU Countries Express Shipping: 3- 15 business days

Please note that there is no delivery on Sundays and public holidays.
If you have ordered items with different delivery times, we will ship the goods in a single shipment unless we have made different arrangements with you. In this case, the delivery time is determined by the item with the longest delivery time that you have ordered.
For self-collection, we will inform you by email about the availability of the goods and the collection options. In this case, no shipping costs will be charged.

 

Payment Terms

For deliveries within Germany, you have the following payment options:

  • Cashless or cash on collection
  • Advance payment by bank transfer
  • Payment by credit card (via PayPal service) 
  • Payment via PayPal

For deliveries abroad, you have the following payment options:

  • Advance payment by bank transfer
  • Payment via PayPal
  • Payment by credit card (via PayPal service) 

 

Our bank details:

GLS Gemeinschaftsbank eG
Account: danholt
IBAN: DE23430609670101575700
BIC: GENODEM1GLS

If you have any questions, you can find our contact details in the Imprint.